“I have two criteria for hiring: Are you smart? Are you nice?” – Gail McGovern, Chair, American Red Cross I worked for Gail McGovern. She knows leadership. Gail’s been Executive Vice [...]
This is a critically important time to communicate with your supporters. But enough text-only emails. More videos like Bridget’s. More handwritten notes. More phone calls. I gave [...]
Now more than ever, applying an equity lens to leadership and decision-making is essential. In times of crisis, it’s easy to stop or disregard diversity, equity and inclusion work as less [...]
Year-End Appeals: My Client Got It Right I received a year-end fundraising letter on October 30 from one of my clients, Playworks Pacific Northwest. While simple and produced on a budget, it [...]
Thomas, just because you have a thought doesn’t mean you have to speak it. – Paul Bruner, my dad Despite my dad’s attempts to teach me otherwise, I used to confuse talking with [...]
Most diversity programs aren’t increasing diversity. Why Diversity Programs Fail, Harvard Business Review. July-August 2016. An article in the most recent issue of the Harvard Business [...]
“Don’t be one of those organizations that talks to me only when you want more money.” – Paul Bruner, My Dad. I had taken a CEO job in a business where my responsibilities would include [...]
“We were naïve. I had to admit that I made a mistake. I figured that was part of my job…admit mistakes and move on quickly.” – Ryan Carson, CEO, Treehouse Now this is a corporate [...]
This woman changed my life. Years ago I partnered with Dr. Joy DeGruy to help the organization I led improve its cultural competency. We had had a sometimes-tense relationship with communities of [...]
This is a great example of an organization leading with the principles of a Learning Culture. And it’s a government agency. My client, the Oregon Health Authority, recently had a longtime [...]
